There are exceptions which you can read about at https://www.nidirect.gov.uk/articles/taxi-fares. Staff here have been issued with gloves and sanitiser for handling money as they have to be conscious about transmission of the virus in the same way that you do, If you need to provide paperwork (Licenses, PSV forms etc) rather than bring them to the Depot, you should take a clear photograph of them and send them through to accounts@fonacab.com with a follow up phone call to ensure that they have been received and are OK to use, If you need to speak to Fleet or Admin about for example a customer service issue or an account issue, these should be handled by telephone where possible, There is currently no planned Driver training, The symptoms of Coronavirus are like flu and colds. fonaCAB is the number one taxi app in Northern Ireland and offers a range of services from across the city of Belfast, Lisburn, Craigavon, Lurgan, Portadown and beyond. Facing many challenges through the years in Northern Ireland, fonaCAB has been at the forefront of the taxi industry in NI . Our free app for iPhone and Android lets you instantly book a taxi with a tap of your mobile. There are many other good reasons for this if for example you think youve left your phone in the back of one of our taxis it is much easier to find if the taxi is booked rather than one youve jumped into on the street, We have a couple of Tesla Model S on the Fleet and a few Model 3 (although we have more than a hundred other drivers in electric and hybrid cars.) He is calling on Stormont to recognise the role it plays in the economy and engage with the taxi sector to resolve issues for operators, drivers and the businesses and passengers whose freedom and livelihood depend on its ongoing sustainability. Please give us your contact details, and we'll contact you with all the information you need. Only fill in if you are not human. However, try to position passengers as far away from direct contact as possible during your journey. They have promised a full fare review in 2022 but we do not expect to see the outcomes from this until the back end of the year, Wheelchair accessible taxi during school hours, Wheelchair accessible vehicles are always in high demand even from long before the pandemic. http://aims.niassembly.gov.uk/questions/PrintResults.aspx?se=&so=Ascending&qfv=1&asbv=0&tbmv=1&anbv=80&abpv=0&spv=4&ss=h/zFLYF6tJU=&per=2&maxses=&minses=&fd=&td=&pm=0&asbt=All%20Members&anbt=the%20Minister%20of%20the%20Environment&abpt=All%20Parties&spt=11-16%20(2011%20-%20Present&qt=80&pi=0&m=the%20Minister%20of%20the%20Environment, My Department issued a taxi driver communication bulletin to all industry stakeholders In February 2013, fonaCAB sought advice and guidance from the Driver, https://www.msn.com/en-gb/cars/news/taxi-driver-recruitment-belfastfonacab-holding-information-session/ar-AAEYW7w. fonaCAB uses an online driver portal to communicate important information to our drivers. We never actually take any money, it is simply held as pending in your account, If the booking does not go through, or if the customer cancels the booking, we release the hold on the amount immediately although our experience is that the amount of time it takes for your bank to release the hold at their end varies enormously online banks seem to be close to immediate, bricks and mortar banks, especially Danske for some reason, keep the hold for several days, fonaCAB uses an online driver portal to communicate important information to our drivers. 0800-193-222. fonacab driver portal. How Can VitalPBX Add Value To Call Center Operations? . This page has been designed to provide you with relevant information and guidance concerning Coronavirus, what fonaCAB are doing and what you as a Driver need to be doing. In order to pay for all of this, a depot needs to have a minimum number of drivers to turn the lights on. We are working on notifications for the customer to tell them if their taxi is likely to be delayed, but knowing how many drivers will be working a day in advance is not possible right now, RTB as a way of purchasing a taxi and fares, We offer in house finance to drivers yes, its called RTB. If you need a driver quickly, use the app to get there fast. What should you use to disinfect the car? NI's No 1 Taxi Co. Download our app to Book, Track and Pay for your taxi. With taxis everywhere being in short supply, in some cases passengers are offering these drivers a fixed fee to encourage them to accept a booking and this unfortunately encourages bidding by other passengers resulting in higher off the meter fares being accepted. Download app Relax Say goodbye to long waits and missed appointments. To address some questions that have been put to us by the Media and by some of our Customers concerning the Coronavirus we have put together the. The driver left the bus stop and never checked to see that the remaining passengers' luggage was all in the . You already know that you do not pay any depot rent when not working. More ways to book and pay. Book a Taxi with a few simple taps. Be the first to leave your opinion! William has [] A 52-year-old taxi driver broke down today as he was acquitted of sexually assaulting an 18-year-old passenger. eBooking Login Think about them and dont forget to do them where possible. Driver Portal. We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected. If you must handle bags or goods, use a tissue when picking up handles, and make sure you wipe your hands with a clean wipe or tissue afterwards. A change of weather conditions would present a different challenge for the fonaCAB supported driver come Saturday though, with morning rainfall ending as they headed out on track for qualifying, ensuring the track would begin to dry out as the session progressed. You should not offer an opinion on behalf of fonaCAB and if any customer wants to know more, they should email us at customerservice@fonacab.com. Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible. (With airport taxi it's around 15) We also offer a pick up service, we have a number of FonaCAB drivers that work with us & we could surely arrange this for you! These services are subject to parts availability. fonaCAB, Ireland's largest taxi company, operate a fleet of more than 1200 vehicles covering all of Belfast and Lisburn,and in your local area around Belfast. This service is particularly useful to business travellers, tourists, students, shoppers and anyone who is not carrying cash. Please click here for further information. At fonaCAB the fixed fare element is currently 2.50 during the week and 3.50 at peak weekend times. I think with every business you will find people who like the work and people who don't. Cons. Youll find our fares vary depending on the time of week (demand led), We have some drivers asking us to increase fares further (maximum fares are determined by the DFI and we cannot exceed what they set) because of the price of fuel but equally we have customers who are also facing cost of living issues and we are resisting charging them more, As a guide, Northern Ireland sits at number 245 out of 349 regions in the UK for average taxi price (source PHTM), If you have booked a taxi you should pay what is on the meter. Only works for . Please give us your name, email & tel number and we'll be in touch ASAP for a no commitment first chat. And now with a fleet of over 1200 cars, we are continually finding new ways to make travel an easy and reliable experience for our passengers and drivers alike. We have no plans in that area at this time, Because of new banking regulations (Strong Customer Authentication) we have to preauthorise any card spend through our APP to ensure that the card is genuine and that there are funds available for the booking the amount shows as pending on the customer statement. When drivers join fonaCAB that are inducted and are expected to follow our uniform and vehicle standards and to meet our code of conduct. P&O Ferries operate up to seven daily sailings with no baggage restrictions on the fastest crossing to Belfast Find Out More. In every decision, fonaCAB have put the wellbeing, both physical and financial, of every Driver and Member of Staff first. Bookings which are made in advance have a higher priority than those which are made at the time. Take this cleaning very seriously: disinfecting the steering wheel, gearstick, handbrake, door handles, radio and infotainment controls would occur to everyone, but dont forget the stalks on the steering column (indicators and windscreen wipers, cruise control), elbow rests, seat position controls, door frames and exterior door handles or luggage compartment handle. As such, Drivers are much stricter on waiting time than pre covid if they are wary of a no show like this. 0.21 . Book a Taxi with a few simple taps. Driver Sponsorship and Donations. fonaCAB, Belfast Traveller , 9. A taxi driver must meet the high standards required by the DVA to gain their licence, and with the launch of this programme, we hope to assist all those who are interested in joining the profession by simplifying the process, taking them step by step through whats required of them, and maximising their chances of becoming a successful driver, fonaCAB is introducing this New Driver Development Programme to support applicants with the goal of bringing more drivers into the industry, and hopefully, this can help address the catastrophic decline in numbers weve seen in recent years. All driver queries must be made via email to accounts@fonacab.com or fleet@fonacab.com or to the 02890330333 telephone number stating your NAME, DRIVER NO. Northern Irelands biggest and longest established taxi company with 1,000 drivers and celebrating sixty years of service in 2022. ), but with fewer drivers working in the sector these days there may not be a driver available for you at the time you want it hence a short delay. Its easier to spread the virus touching your own face and other people with your hands. Drivers should call 02890 333 333 for guidance if they find an item. Website: www.belfastcityairport.com. This page has been read over 7,500 times by 2,505 people since it went live last week. Why did you absorb all the local taxi companies in Lisburn then decide to send all the taxis out of Lisburn during the evenings and close the taxi rank? Belfast BT7 1JG, Northern Ireland. Talk to Admin at Knock Road about the different options available to you, If you are coming to the Depot, unless you have other issues you need to discuss you should go straight to the rent desk. The incident happened on Good Friday after a Fonacab driver had dropped the woman off on Edward Street. some drivers work set hours regardless of how many jobs they have, others go home after theyve earned a specific amount, others again will maximise working at busy times and keep working until demand dies down - there is a huge variance, When there were many more drivers working it was easier to guarantee regular bookings as we were always sure of higher capacity at all times, Because drivers choose their own hours, it is difficult to predict in advance how many will be our working at any one time.
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