I just stopped by there in January for a minute to take the picture. With the LAX reopening, Amex has just one Centurion-branded lounge location that remains closed: Hong Kong International Airport (HKG). You realize that the people complaining are paying a hefty annual fee, right? AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. The lounge is a good size, has a solid food and drink selection, and has a nice variety of rooms and amenities to enjoy. Once the *A lounge opened back up, I canceled my AP card. There's no way someone says "let's have a business meeting here." It features 2 bars, several seating area. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Amex representatives promised that the facility would be reopening in "late 2021" which obviously didn't happen. If Amex didn't want the negative speculation, they could've released this information nearly a year ago. What the hell is going on? Long after every Amex Centurion Lounge in the country reopened after a pandemic closure, the American Express Los Angeles Centurion Lounge remains closed. is a senior reporter at TPG. We may receive compensation when you click on links to those products. Centurion Lounge LAX TBIT (opened March 9, 2020; reopened June 15, 2022) The Los Angeles Times has this story today, which claims Amex will open a Centurion Lounge at LAX (in the Tom Bradley International Terminal) "next year": American Express to open premium airport lounge at LAX's Tom Bradley International Terminal Reply Jun 12, 18, 9:20 am # 2 One is a sunrise room, intended to make you feel more awake, given that its pretty bright. Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. T7 to T6 is not underground, rather the airside path it is above the T6/T7 checkin areas. All told, the one-heralded Los Angeles Centurion Lounge has run at full strength for a grand total of 13 days since it opened in early March 2020. The Centurion Lounge at LAX is one of the issuer's newest lounges, but it's only been open for a couple of months. No details have been given on what caused these alleged repairs or when the facility will finally reopen. That means either: This project will require the Centurion Lounge to be closed for 1. Roughly four years ago. I visited a month ago and would give it a 2 or a 3 at most. Its small but very pleasant. You don't seriously believe this mysterious "building repairs" nonsense which magically they were willing to further explain as the HVAC system a full year laterdo you? AAdmirals Club. For an explanation of our Advertising Policy, visit. That's a far cry from the gleaming, 14,000-square-foot lounge stuffed with amenities that was promised to cardholders with The Platinum Card from American Express at LAX. Like is it so difficult to have supplies and staff until standard hours? This lounge has the same access policies as all Amex Centurion Lounges. Paying the lease, paying for the repairs, and with no obligation to do so, leased additional space so they could give some sort of offering to their customers? Further into the lounge is an area with several dining tables, a communal table, and a small bar. A similar story holds true in Las Vegas, New York and Seattle. New outposts are slated to open in New York's LaGuardia, London's Heathrow and Washington D.C.'s Reagan National airports in the coming months. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. And they were strictly enforcing the ridiculous "one alcoholic drink per person" rule, which is such a nuisance. If theyre looking for alternative space, the Etihad lounge is closed and there are several new lounge spaces in the new concourse. You can access American Express page for the LAX Centurion Lounge here. The Los Angeles lounge is located in the Tom Bradley International Terminal (TBIT) at LAX. The bad news is that the lounge is close-ish to only one domestic terminal: T4 (American Airlines). . American Express Travel Related Services, Inc. is contractually obligated and continues to To fix the issue, AMEX, at its sole cost, is replacing the HVAC system. Your email address will not be published. Grab-and-go pre-packaged food and beverage options will be provided for Card Members to enjoy on the 6th floor from 6:30 am - 2:30 pm. Some DL flights depart from TBIT and customers are presently bussed over. Amex Centurion Lounge LAX entry requirements As such, you will find yourself awkwardly walking around in circles trying to find anything that you're looking for. Ouch. Ben visited before the hot offerings were out. Both were serving chicken dishes at the time, so Take my ranking with a grain of salt, as Ben has vastly more lounge experience than I do, but it is not clear to me that the AMEX Centurion lounge is worse for all travellers than the OneWorld Business lounge. is a senior reporter at TPG. From the moment you walk in, you'll see that things are different here. Thank you for sharing this news, and once again, American Express proves to be a platinum standard company by undertaking these repairs at great cost to themselves. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. The lounge offers a variety of complimentary treatments on a first-come, first-served basis, including massages and nail treatments. Isn't that specifically just for bringing in a guest? There are quite a few interesting passages in there. No one is here complaining about drump defrauding the non profit for kids with cancer. Per an April 14, 2022, filing with the airport, apparently there was an issue with the HVAC that allowed jet fumes to seep into the lounge: Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. But it WAS open in March 2020 on schedule. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); This review is so unlike my experience in this lounge around noon. We apologize for the inconvenience and look forward to welcoming our premium Card Members back soon. They absolutely have a right to wonder why a benefit that they're paying for is closed with no explanation for nearly a year. I wouldn't exactly describe the Centurion Lounges as "excellent.". Agreed. Will de much easier once the connector is open. I visited LHR T3 Amex Lounge on this trip too and was pretty disappointed by it too, again zero natural light and pretty limited food selection. At what concentration? Amex has worked out a short-term lease agreement, to temporarily use vacant space on the sixth floor of Tom Bradley International Terminal (TBIT), intended to offer replacement lounge amenities. Well, this lounge space is now open. One of the things that people enjoy about Centurion Lounges are the food and drink selection. The lounge is relatively brand new and so is the terminal, sort of. On May 14, 2018, Los Angeles World Airports (LAWA) executed a 10 -year lease with AMEX Totally agree, Liam - just how I felt too. If we look at the airline lounges that are just opening now, such as the new SkyClubs and the soon to be opened Admiral Club/Flagship Lounge redesigns, it's a whole different ball game. The Centurion Lounge at Los Angeles International Airport is located in Tom Bradley International Terminal (TBIT). American Express first opened the flagship Centurion Lounge in Los Angeles on March 9, 2020, just days before the pandemic brought travel to a halt. After clearing security in TBIT, you will see American Express The Centurion Lounge blue branding to the immediate first left, prior to the bridge to the Great Hall. Not exactly an ideal breakfast. Why the delay? According to documents filed with the LAX Airport Authority and the city, the lounge requires a new Heating, ventilation, and air conditioning (HVAC) system as fumes from aircraft engines can get into the lounge. The LAX lounge closed in June 2021, but promises to reopen by early 2022 have came and gone. Jet fuel exhaust??? Please view our advertising policy page for more information. Unexpected touches like a locally-inspired menu and soothing spa services meet . Having flown through TBIT numerous times over the past 2+ years, here's the saga of the LAX Centurion Lounge: - March 2020: Yes, open for about a week before Covid closed the world - April(ish)2020-June 2021: Grab and go boxed lunches - Late May 2021: I visited to pick up a lunch before my flight. Ben visited before the hot offerings were out. If you're a party of two and both want a drink, you either both go at the same time and immediately lose your seats, or you go one at a time with each having to wait in line at separate times. American Express card members have only one other lounge option when departing from LAX which is the Delta Skyclub but only when flying Delta, and guests incur an additional charge. Please view our advertising policy page for more information. All rights reserved. Your feedback is important in helping us keep our community safe. The other tranquility room is described as a moonrise room, and is intended to help you unwind and make you feel like its night. Amex representatives promised that the facility would be reopening in late 2021 which obviously didnt happen. Details emerged earlier this year as to why the brand-new lounge had to undergo such a lengthy closure. That's both a blessing and a curse, though. You'll still be able to enter with a Platinum. 2023 Thrifty Traveler. Obviously others feel differently, or they wouldnt be so busy. Theres no denying that this is all costing Amex quite a bit of money Amex is still making the lease payment, and the company is also paying for all of the repairs. An overhaul and expansion of theLas Vegas (LAS) Centurion Loungewas completed last year, as was a relocation of theNew York City-LaGuardia (LGA) Centurion Lounge. However, it didnt have all that much in the way of things that will keep kids entertained. It was so jam packed we were lucky to find seats at that conference table. I just stopped by there for a minute to take the picture. I'm a fan of the overall amex lounge initiative, but this centurion lounge is sad, sad, sad. The issuer cites "building repairs" as the reason for the temporary closure. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Then, they suddenly closed with a vague reference to 'Construction'. As you exit the security check, make an immediate left for the entrance. It would be the requirement of the landlord--especially in a case like this which is arguably a life safety issue. A leasing document filed with the Los Angeles World Airports commission shows that Amex is leasing that temporary space until Sept. 30 unless earlier terminated or extended by the Chief Executive Officer. That same document dated April 8, 2022 says the replacement of the HVAC system is expected to take six months. This is an impressive space that has very high ceilings (unlike the rest of the lounge), and features a bar, plenty of dining tables, and the buffet. Interesting how positive you are, Ben. The Los Angeles Centurion Lounge is only open from 7 a.m. until 3 p.m., and nearly 40% of flyers passing through there in April won't be able to enter the lounge based on how lounge's hours of operations matches that month's flight schedules. I wrote about this Grab&Go service in early March, unfortunately, I wasnt able to check it out yet but might have a chance to do so at the end of this month. "Now open" is a bit of a stretch. This lounge was packed when I was there and I agree the lack of sunlight and odd design made it feel stuffy. We had a reader question about the club in November and its really unbelievable that absolutely nothing has happened since: Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? Cardmembers could visit the lounge, but only for takeaway food and drinks due to the local COVID-19 restrictions. Admittedly there is room for improvement, but I would strongly disagree the assertion that the food and beverages offered say at the Admirals Club at LGA is superior, it just simply is not. I have a thousand complaints about LAX (mostly outside security, a few inside); for me, this would be the lowest on the list. For example, Im not sure Id visit here if I also had access to the Qantas First Lounge or oneworld Lounge. Take my ranking with a grain of salt, as Ben has vastly more lounge experience than I do, but it is not clear to me that the AMEX Centurion lounge is worse for all travellers than the OneWorld Business lounge. 2) AmEx knew its leased space was not big enough to handle the mass of LAX travelers with Centurion Lounge access, and has been spending the past 10+ months feverishly expanding under the guise of first "building repairs" and now "curbing jet fumes" According to public records filed with the airports governing body, the Centurion Lounge at LAX needed HVAC repairs to fix a problem that led to jet fumes getting into the lounge. It wasn't immediately clear if the building repairs were related to the Centurion Lounge itself or to the larger structure in which it's located in the Tom Bradley International Terminal. In my opinion the Centurion Lounge at TBIT doesn't even rise to the level of an average domestic airline lounge. Because there were apparently issues with jet fumes in the lounge, which required some major work to be done. The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs which began in June of last year. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Terms apply to the offers listed on this page. Improve earnings, maximize rewards and track progress toward dream trips. I did end up at the Star Alliance Lounge for 20 minutes instead: The First Class section of the Star Alliance Lounge was nice enough though the catering was absolutely disappointing and the Tom Bradley Terminal appeared like a ghost town in the height of the pandemic. We'll run a soft credit check to find special offers, but it wont affect your credit score. I'm a fan of the overall amex lounge initiative, but this centurion lounge is sad, sad, sad. "The Centurion Lounge at the Los Angeles International Airport is closed for building repairs due to a damaged HVAC system. Over time weve seen virtually all Centurion Lounges in the United States reopen with the exception of the LAX one. The Hong Kong (HKG), Melbourne (MEL) and Sydney (SYD) lounges are also closed until further notice. Looks like all the premium lounges in Tom Bradley International are closed. Even through the pandemic, American Express has doubled down on its Centurion Lounges. As Yogi Berra (reportedly) said, "No one goes there anymore. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. This application was noted in the minutes and on respective procurement forms related to a meeting that took place on April 14th and finally some real information is coming forward of whats really going on at LAX. You then have to walk back down the concourse to the great hall and up to the lounge level. It then closed because of the pandemic, and did not reopen at this location until now because of the issues you mentioned. Horrible lack of natural light, weird layout, absolutely rammed in the main section with only the hightop seats, uninspiring food for an evening meal. Locations in Seattle (SEA) and San Francisco (SFO) are getting much-needed expansions. I agree that the lounge layout at the AMEX lounge is weird though and all things considered prefer the layout and aesthetics of the OneWorld Business Lounge. During my time at Los Angeles International Airport (LAX), I had the chance to check out the Amex Centurion Lounge. Those repairs still aren't done. Regarding availability, the same goes for Priority Pass. Theres also self-serve water, tea, and coffee, at a couple of stations throughout the lounge. It has seating for over 200 guests. Capital One Venture X Rewards Credit Card, Citi / AAdvantage Platinum Select World Elite Mastercard. replacing the HVAC system. Just look for this wall and walk down the small set of steps. Both of the *A lounges have outdoor patios with natural light and less CO2 than the old dungeon CL. Someone always having to take it in the wrong direction. However, until the dedicated spa area reopens, American Express will offer complimentary chair massages and self-guided Theragun treatments in the lounge's special sunrise- and moonrise-themed relaxation areas. When seeking a Platinum retention offer last year, you best believe I expressed disappointment at my home airport Centurion Lounge being closed, and you best believe that issue will be raised again when my renewal comes up in November. This lounge is open daily from 6AM until 2:30PM, and features grab-and-go food, pre-packaged food, and non-alcoholic beverages. While complaints about the airlines abound, what they are doing with their lounges is a welcome plus for travel experience. Basically, the space was part of AMEX's sponsorship deal at LAX - AMEX pays $2 million a year for "Brand Sponsorship program" including indoor advertising, sponsorship, and emerging media opportunities. I just looked at the plan on the link and indeed it is the former Etihad Lounge. The main part of the lounge and this seems to be where a vast majority of guests immediately head is the bar and dining area. But thank you for this update. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Do they let everyone stay in the lounge space or is the limited seating meaning they have to turn away guests? WN flies to many destinations from LGB that are hubs with lounges. Amex expects this fix to take roughly six months. The entitlement in the comments is enough to make me choke on jet fumes. The Amex lounges are small, that's my foremost complaint, they get crowded quickly and feel cramped. The Los Angeles lounge reopened in November, but only with limited services. Instead, the card issuer began offering grab-and-go food and beverage options for those visiting the lounge, but there wasnt any seating available. The Amex Centurion Lounge LAX also has a spa, though its currently only open from 11AM until 7:30PM, so that didnt overlap with when I visited. Does flying Qatar get you access to Flagship or OneWorld First? You'll have one less airport lounge to enjoy when traveling through the nation's busiest West Coast airport. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Amongst other things I had a cup of gumbo, and I guess it was what a California person's idea of a gumbo would be. Wish they would've gone with a muted and calming aesthetic a la CX The Pier. For an explanation of our Advertising Policy, visit. Up until now, the lounge has instead offered a grab & go selection, where cardmembers can swing by an area in the terminal and be given a bag with food. white text meme maker,
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