This doesnt fix the out-of-box g_form calls though. Keep it up. But for process which contains conditions, approvals, email notifications, group approvals, to trigger other processes etc, workflow will be recommended options. I wanted to make two variables editable for all users. For orders variables type is working great. }. Enter the ServiceNow Studio. while ago I helped to answer a forum posting for someone who was looking for a way to present catalog variables to an end-user on a Request Item form but restrict the editing of those variables. Hello sir,I have one question. I now tried to created a request approval button on the service portal which works exactly as i need it to, however the button visibilty should only show when on the change_request ticket form and seems to be coming up on incident as well, so i think Im missing something because its not reading my visibility code. You can set up an onLoad client script like this to accomplish it. function onLoad() { From here we can select the categories where we want to display the respective catalog item to end user. If its a variable, then youll need to use variables.u_review to refer to it. Is u_review an actual form field or is it a variable as well? I would recommend not using the Mandatory checkbox on variables if you are though since it often ends up causing problems like this. I have a question with list collectors and the inability to have them scroll in IE. Do it plz. Submit catalog item using script | Servicenow Tutorial | Servicenow Scripting1. You should just need to add a line like this right inside of the closing bracket for the onLoad function. I tried script to hide context menu for users without admin role. img.up(table).hide(); * | ACL in ServiceNow. var items = $$(BUTTON).each(function(item){ //Hide list collector icons Modifying the UI action condition in these scenarios might not make sense because you dont want to include a one-off condition for just a single use case or (in the onChange scenario), the UI action conditions are only evaluated on form load so they wouldnt apply anyway. I have looked at ServiceNow Wiki site but didnt find any clear direction on how to do this. I expanded upon Nathans ideas and added a modal window for resolve comments and a few improvements. No problem. Heres a script I found on the forums that takes all of the variables for a given item and sends them to the work notes field on that same item. Use App Engine Studio (AES) to easily create customized Catalog Items that users can access in Service Portal and on mobile devices. I took out the latter of the code then it did not work at all as far as making all variables read-only. Can u please help for html,css, client,server code on widget. In other words Servic ServiceNow Tutorial: How To Create ServiceNow CATALOG ITEM? Well done. document.getElementById(popup_close_image).style.display = none; After removing quotes of TRUE,it worked for transform map too. Here is some test code I did - note the top bit is only to set the Variables - you would simply use yours. What if you wanted an easy way to disable everything BUT one button based on a change to a particular field? The difference for the most recent poster was that the variables were to be shown on an Incident form (which had been generated by a record producer). As you know action.setRedirectURL() does not work with Service Portal, so I achieved it by changing some part of your code. If the variable is a multiline text type, it is not making the variable editable. I was able to hide Submit button from the form depending on a category selected. I will create a HI Server ticket regarding this setReadonly issue. For example, the Label is more user-friendly and should be used in text displayed to the user. You could try to include g_form.setMandatory in the client script to make each readonly variable not mandatory as well. Keep it up. i have a business rule to set reference_qual for stock room. Navigate to Maintain Item module available on left side modules list. Theres no simple way to incorporate the enforcement of mandatory fields into graphical workflow. Static Choice nodes have both a Label and a Value.Depending on the context, a developer may want to use one or the other. In this ServiceNow tutorial, we talk about each and ServiceNow Certified System Administrator is a certification which almost every ServiceNow professional would like to do. For what its worth, Ive never seen a good reason to do this and it isnt something I would ever recommend. Adding Icons to UI Action Buttons in ServiceNow. In fact, I have also extended it to change the text on one of the buttons so that ESS users see the same button with a different name. I also cleaned up the entire script so it should be more efficient now than it was before. $$(.icon-chevron-left)[0].hide(); // Back Button Where would I find information on how to disable buttons at the parent frame level. Submit catalog item via script?5. I want to have as minimal space between the form and related lists as possible. g_form.setVariablesReadOnly(true|false)! Article task helps you to hands on or practice on catalog item. This is basically use to create the form fields. $$(.icon-chevron-left)[0].hide(); //Back Button I cant seem figure out the code to look at the comments box and stop the reopening if there isnt a comment. Can I know how to create a custom button to create a new incident on portal ? Thanks. That worked wonderfully. dialog.removeCloseDecoration(); //Remove the dialog close icon, Thanks Mark. These solutions can be used in a variety of places, but will most often be applied to the Catalog Item, Catalog Task, Incident, or Change Request tables. You can request it as an enhancement, but for the time being theres not much you can do other than make them readonly or hide them. } A catalog item was created with a "Numeric scale" type variable. It should look like this if everything went as planned: Looks like everything worked! Thanks in advance for any help you can provide. if(current.u_active == true){ The green back button and reference icon for any reference variables still show. I am trying to hide some button at the page level, like hidding the Printer icon that is on all our page? This code could be used in a client script to get all of the button elements on a form, iterate through them, and remove any button on the form that doesnt have sysverb_update as the button ID value. What do you mean by misuse of Label variables? Its just been published here. }); I made a global client script i.e. ve.select(img[src*=reference_list.gifx], img[src*=small_calendar.gifx]).each(function(img){ so what is the final code for HTML, Client Controller, and Server Script. Workflow can be created through graphical editor tool (Workflow editor). I dont have a client script that hides just those buttons on a single form but It can probably be done. //Remove the Submit button I have seen scenarios before however, where I needed to limit the options available to a user so that they could really only perform one action. If you remove the Submit button from the form but you also want to remove the ability to submit using the context menu, is it possible? But if not [Global], I couldnt hide the Back Button. we changed nothing but the requested item short description and the update was aborted) Thankfully I was able to recreate this on the demo site. Yep. Making a field read-only with a client script should not make that field lose its value upon saveregardless of the script used. Can anyone help me out here. Submit a Catalog Item via Business Rule?Enjoy the exclusive content - ServiceNow Basics Tutorials: https://www.youtube.com/playlist?list=PLrmQ9R9YkZmvGlU6zRVvtwQVndoXkvP0OServiceNow Tips \u0026 tricks: https://www.youtube.com/playlist?list=PLrmQ9R9YkZmsL-Anf_rRSnXFeichQ0ly8ServiceNow Interview Questions: https://www.youtube.com/playlist?list=PLrmQ9R9YkZms20gRTFgRnNEngfMaC07K5ServiceNow Scripting Tutorials: https://www.youtube.com/playlist?list=PLrmQ9R9YkZmvNaqup_5UfVyA0sw3SMPHDServiceNow Setup: https://www.youtube.com/playlist?list=PLrmQ9R9YkZmvpBJOYhqmSjH5145kOnJ6tGeneral Issues while working: https://www.youtube.com/playlist?list=PLrmQ9R9YkZmvjeYjxWKY9XJ20QZA44snq Service Portal widgets are useful for building and containing complex pieces of business or presentation logic, but typically they aren't used within the context of a Catalog Item. Ive noticed that a standard g_form.setReadonly(date, true) greys out the value box, yet doesnt remove the calendar icon, allowing for dates to be changed at any point even after a read only function has been applied. So for example, your code block in the controller would be something like: c.uiAction = function(action) { c.server.get({ action: action }).then(function(response) { / / }); }; Im trying to find any information on the difference, thanks again. You would need to change the code as needed of course. if(item.innerHTML.indexOf(Submit) > -1){ Article provided ServiceNow Development Training Practice Assignment Task of Service Request or Catalog Item. (ex. Does anybody knows how to hide the list dropdown menu called Actions on selected rows.. and the check boxes? You did such an amazing job. Subscribe to get notified when we post new articles or tutorials. This is just to be an example and up to you to finish. In Firefox it works fine, also Webkit based browsers. (The rest of this example assumes an item named Example With Pinned Variables.) Thanks, Andy. Any help would be appreciated! Variables just arent designed for use on a regular form like normal fields are. You can hide it like this though, Hi, I have used this script in a Client Script and it does indeed stop the right click on the header for non-admins BUT it appears to have disabled the right click on the field names for everybody Does anyone know why this is or how I get that functionality back for admins Use a button in a catalog item to: Set fields Visible Set fields mandatory Change the label of a field Set a field read only Change the value of a field Anything you can do in a client script Clicking the buttons to make the example field change In Record producer form I have made field readonly, but its still showing me the calendar option. Hi Nathan, thanks for the post, very handy indeed. http://sncommander.com/some-common-hurdles-in-scoped-apps-in-servicenow/. All you have to do is add the correct condition to it so that it is applied at the correct time. We tried to place this script in our eureka instance and is working great except for the HTML field type. The concepts in this tutorial would work just the same for this use case create a button, capture the info and send to the server using server.update, and then use GlideRecord to insert the data to the appropriate table. Im referring to we have various views on different forms. This is obviously the best and simplest method since it falls in line with the design of the product and doesnt really require any unusual override of other system behavior. Service-now allows you to add roles to any variable in the system for this purpose. The Copy variables to work notes script is only intended to be run on insert and should replace the variable editor completely. Can anyone tell me what is wrong with my code ???? Thanks Nathan this worked like a champ! These may come in useful for someone in Eureka, removes the various options on the left of the bar. All Rights Reserved. Looking at that error would I need to define confirm in the client script? I had put this into our environment and it was working great, but we have a form with checkboxes and list collectors and its showing them as editable, not read only.
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